Privacy Policy

Privacy Policy

Last Updated: 1st August 2024

SW Van Conversions & Sales Ltd (“we”, “our”, or “us”) takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, or purchase a campervan.

We are committed to protecting your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

SW Van Conversions & Sales Ltd
Company Number: 10570787 (Registered in England & Wales)
We are the data controller responsible for your personal information.

Contact Details:
📍 Unit 1 & 3, Abergarw Trading Estate, Brynmenyn, Bridgend. CF32 9LW
📞 01656 725720
📧 swvanconversions_sales@outlook.com
🌐 www.swvans.co.uk

2. What Information We Collect

We may collect the following personal data when you:

Submit an enquiry form

Request a callback or booking

Place a deposit or make a purchase

This may include:

Name, email address, and phone number

Purchase preferences or vehicle interests

Billing and delivery information (if applicable)

Website usage data (e.g. IP address, browser type, pages visited)

3. How We Use Your Information

We only process your personal data when necessary and for lawful purposes. These include:

Responding to your enquiries

Arranging viewings, quotes, or bookings

Processing orders and taking deposits

Sending booking confirmations or follow-up info

Providing occasional marketing offers (only with consent)

Analysing website performance and improving your experience

We do not sell or rent your information.
You can unsubscribe from marketing emails at any time.

4. Cookies

Our website uses cookies to:

Understand how visitors use our site

Improve content, layout, and usability

Offer a better browsing experience

You can manage or disable cookies through your browser settings.
For more information, please see our full Cookie Policy.

5. Lawful Basis for Processing

We only process your data when we have a lawful basis to do so, including:

Consent – for marketing emails and optional services

Contract – to process your booking or sale

Legal Obligation – for tax and record-keeping

Legitimate Interests – to improve services and manage enquiries

6. Who We Share Your Data With

We may share your data with trusted third parties only when necessary:

Payment processors (e.g. card services)

Website and email service providers

Legal or regulatory bodies, if required by law

All partners are contractually required to keep your data secure and confidential.

7. Your Rights Under Data Protection Law

You have the right to:

Access the personal data we hold about you

Request corrections to inaccurate data

Ask us to delete your data where appropriate

Withdraw your consent at any time (where applicable)

Object to certain types of processing

Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise your rights, contact us at:
📧 swvanconversions_sales@outlook.com
We aim to respond within one calendar month.

8. How We Keep Your Data Safe

We take appropriate security measures to prevent your personal data from being lost, misused, accessed, altered, or disclosed without authorisation. Access is restricted to staff who need it to carry out their roles.

9. How Long We Keep Your Data

We only retain personal data for as long as necessary to:

Complete your enquiry or purchase

Fulfil our legal, tax, and accounting obligations

Keep a record of relevant communications

After this period, your data will be securely deleted.

10. Contact Us

If you have any questions about this policy or how we handle your personal data, please get in touch:

📧 swvanconversions_sales@outlook.com
📞 01656 725720